improves Customer Service, Reduces Inventory and Working Capital using SAP EIS

Introduction

The customer was challenged with high working capital expenses, customer service issues, wastage, expiry and write offs. Inventory policy was maintained by planner intuition and rule of thumb.

The company’s top objectives

Improve finished goods service level to markets

Reduce working capital and inventory levels 

Institute a scientific optimization based approach to set inventory targets which is scalable and sustainable

The resolution 

Implemented SAP EIS to optimally set inventory targets across the supply chain, by considering desired customer service levels, demand and supply variability, planning master data 

Designed a fully automated and integrated solution to source planning master and transactional data from source systems such as SAP ECC/APO/BW  into SAP EIS, optimize and update safety stocks/planning parameters in SAP APO/ECC for execution. 

Implemented AIM (Analytics and Intelligence Module) for dashboarding and reporting of inventory, service level and other KPIs. 

The key benefits

Improved customer service levels

Reduced inventory and working capital

Optimized inventory management processes yielding higher efficiency, productivity and business adoption

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